Policies
PAYMENT POLICY
As a patient of this clinic, unless your insurance carrier provides reimbursement under a plan with which your provider is contracted, you are ultimately responsible for payment of all charges incurred during treatment. Payment is due at the time services are rendered, supplies are received, or laboratory tests are ordered.
If your provider is contracted with your insurance carrier, all deductibles, co-payments, co-insurance, and any remaining balances that are the patient’s responsibility are due at the time of service.
SENIOR DISCOUNT
Patients age 65 and older receive a 10% discount on office visits not billed to insurance. This discount does not apply to any of our other services. Please notify the front desk at checkout to ensure your discount is applied.
Due to state and federal regulations, we are unable to process medical coupons or Medicare/Medicaid claims.
PAYMENT METHODS
We accept the following payment methods:
- Visa/MasterCard (debit and credit)
- Check
LATE FEE
Accounts with balances outstanding for more than ninety (90) days are considered overdue and may be subject to collection activity. Any collection-related costs will be added to the account balance.
A late fee of $1.50 or 1.0% of the outstanding balance per month, whichever is greater, will be assessed on overdue accounts.
A $20.00 fee will be charged for returned checks. Payment in the amount of the original check, plus the returned check fee, is due within ten (10) business days of notification.
CANCELLATIONS
No-Show, Late Cancellation, and Rescheduling Policy
We require at least 24 hours’ advance notice if you need to cancel or reschedule an appointment.
Appointments cancelled with less than 24 hours’ notice, or missed without notice (no-call/no-show), will result in the following fees:
- $75 for returning patients
- $135 for new patients
Patients will be unable to reschedule appointments until the outstanding balance is paid in full.
Our Premium concierge patients enjoy this fee being waived twice yearly.